Heineken dashboard interest group

On December 1, a number of Every Angle users familiarized themselves more with the Heineken dashboard, which has its content augmented by the software of Every Angle. The participants shared their experiences about how their organizations use Every Angle reports. The conclusion is that the advantages of Every Angle are even more prominent (‘making angles accessible’) if the angles can be made accessible in an unequivocal way within an organization in a dashboard.

Speed
The thread in the discussion is the speed one can work at in the development of a KPI in a dashboard. For example, not all specifications are known exactly beforehand, although a responsible manager can give his feedback; any reactions are then quickly processed. As a result, internal definition discussions (e.g., on ‘types of revenue’) are finished quickly. With Every Angle, you can quickly create a good KPI, after which you can implement the results of such an angle in no matter which dashboard.

Management reporting structure
It is of paramount importance to think long and hard about the management reporting structure. If there are many report details, you can soon get lost in a maze. Now it becomes urgent to start using certain classification codes for real, for example for product or customer groups. The participants agree that if you do this directly in SAP R/3, this yields added value instantaneously.

Standardizing the presentation layer
Every Angle enables the user to develop a KPI, read it into any dashboard and present it in the dashboard within 1 or 2 days. Thanks to the standardization of the presentation layer (dashboard), Heineken can present a KPI on its own without needing to programme anything. The benefits are that an organization with short iterations can provide the business quickly with up-to-date control information. Compared with a classical approach using lists, a consistent web page is the solution, because then everyone will be talking about the same details: from the board room to the coffee machine on the shop floor. The use of the dashboard is therefore no longer limited to a small group, but also noticeable across the many layers in the organization. It goes without saying that the management's commitment is essential for the implementation.

Cross-pollination
The participants are enthusiastic about the cross-pollination: it is educational to hear from others how some affairs are organized in another company. For Every Angle, the discussion offers many points of departure for optimizing the software. If there is more interest from the users, then similar sessions will be repeated. This session wil be continued at the end of February when the Heineken dashboard results will be presented.