The use of Every Angle is allowing Ann Wtterwulghe, Assistant Manager Commercial Logistics at Bridgestone, to check the created orders of the callcenter. “We can see the number of orders created, can see that the delivery is not created, but might see as well that stock is available. So, that allows us to contact the callcenter and ask them to check the order because the root that was entered is wrong.”

Bridgestone Europe

Bridgestone Europe (BSEU) is a key regional subsidiary of the Tokyo-based Bridgestone Corporation, the world's largest manufacturer of tyres and other rubber products. Bridgestone Corporation and its subsidiaries employ over 138.000 people around the world, operate 187 plants in 26 nations and sell products in more than 150 countries. One in five vehicles in the world drives on the company's tyres.